Policies

Privacy Policy

Last updated: June 2026. Packaging Dock respects your privacy and handles personal information responsibly.

Information we collect

We collect information you provide directly — such as name, email address, company name, project details, and phone number when you submit a quote request, contact form, or newsletter signup.

We may also collect standard technical data including IP address, browser type, pages visited, and referral source through analytics tools.

How we use information

We use your information to respond to inquiries, prepare quotes, manage orders, send requested updates, and improve our website and services.

We do not sell your personal information to third parties.

Form submissions

Information submitted through our website forms is transmitted securely to our team email systems for processing. Form data may be stored in our CRM or project management tools to serve your request.

Cookies & analytics

We use cookies and similar technologies as described in our Cookies policy. You can control non-essential cookies through your browser settings or our cookie preferences where available.

Data retention

We retain contact and order information for as long as needed to fulfill services, comply with legal obligations, and resolve disputes. Marketing email addresses are retained until you unsubscribe.

Your rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. Contact us to exercise these rights and we will respond within a reasonable timeframe.

Security

We implement reasonable administrative and technical measures to protect personal information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Contact

Privacy questions may be submitted through our contact form. We will identify the appropriate contact for data-related requests.